Terms & Conditions

Welcome to TrueCore. These Terms & Conditions govern your access to and use of our website, products, services, and content. By visiting our website, placing an order, or creating an account, you agree to follow these Terms & Conditions.

If you do not agree with these terms, please do not use this website.

1. Website Use

This website is intended for lawful use only. By using TrueCore, you agree that you will not misuse the website, attempt unauthorized access, interfere with website security, or use the website for any illegal or prohibited activity.

We reserve the right to refuse service, cancel orders, restrict accounts, or block access to users who violate these terms.

2. Research-Use Only Disclaimer

All products offered by TrueCore are sold strictly for laboratory research use only.

Products are not intended for:

• Human consumption
• Animal or veterinary use
• Medical use
• Diagnostic use
• Therapeutic use
• Cosmetic use
• Food or dietary use
• Personal use of any kind

The information provided on this website is for general product identification and research-related reference only. It should not be interpreted as medical advice, treatment guidance, dosage instruction, health recommendation, or approval for human or animal use.

3. Buyer Responsibility

By purchasing from TrueCore, you confirm that you understand the research-use-only nature of the products and that you are responsible for ensuring lawful, safe, and compliant handling of any purchased materials.

You also confirm that:

• You are legally permitted to purchase research materials in your location
• You will use products only in a qualified research or laboratory setting
• You will not use products for personal, human, animal, medical, or therapeutic purposes
• You will follow all applicable local, state, federal, and international laws
• You accept full responsibility for product handling, storage, and use after delivery

TrueCore is not responsible for misuse, improper handling, unauthorized application, or unlawful use of any product.

4. Age Requirement

You must be at least 21 years old or the legal age required in your jurisdiction to access this website or place an order. By using this website, you confirm that you meet this age requirement.

5. Product Information

TrueCore aims to provide accurate product names, descriptions, specifications, and availability information. However, we do not guarantee that all website content is error-free, complete, or current at all times.

Product images may be used for presentation purposes and may vary slightly from actual packaging, labeling, or appearance.

We reserve the right to update product details, pricing, availability, and website content at any time without prior notice.

6. No Medical Advice

Nothing on the TrueCore website should be considered medical, clinical, pharmaceutical, veterinary, nutritional, or health-related advice.

TrueCore does not provide guidance on personal use, administration, dosage, treatment, disease prevention, or health outcomes. Customers should not rely on website content for medical decision-making.

7. Orders and Acceptance

Placing an order does not guarantee acceptance. TrueCore reserves the right to refuse, cancel, or limit any order at our discretion, including but not limited to orders that appear suspicious, incomplete, non-compliant, or potentially unlawful.

If an order is canceled after payment, eligible refunds will be processed according to our applicable refund or return policy.

8. Pricing and Payment

All prices are listed in $ unless stated otherwise. Prices are subject to change without notice.

Payment must be completed before an order is processed. By submitting payment information, you confirm that you are authorized to use the selected payment method.

TrueCore is not responsible for bank fees, payment processor fees, currency conversion charges, or failed payment attempts.

9. Shipping and Delivery

Shipping times are estimates and may vary due to carrier delays, address issues, weather, customs processing, compliance checks, or other factors outside our control.

Customers are responsible for providing accurate shipping information. TrueCore is not responsible for delays or losses caused by incorrect or incomplete addresses.

Risk of loss may transfer to the customer once the package is handed over to the shipping carrier.

10. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are handled according to our posted Shipping, Returns, or Refund Policy.

Due to the nature of research materials, certain products may not be eligible for return once shipped, opened, used, damaged, or improperly stored.

TrueCore reserves the right to deny refund requests that do not meet our policy requirements.

11. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and all activity under your account.

You agree to notify us immediately if you suspect unauthorized access or account misuse.

12. Intellectual Property

All website content, including text, graphics, logos, product descriptions, images, layout, and branding, is the property of TrueCore or its content providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our website content without written permission.

13. Limitation of Liability

To the maximum extent permitted by law, TrueCore shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages resulting from website use, product purchase, product misuse, shipping delays, third-party services, or inability to access the website.

All products are provided for research use only, and the buyer assumes full responsibility after purchase.

14. Indemnification

You agree to defend, indemnify, and hold harmless TrueCore, its owners, employees, partners, suppliers, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the website, violation of these terms, misuse of products, or breach of applicable laws.

15. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics platforms, email tools, or marketing systems. TrueCore is not responsible for the actions, errors, or policies of third-party providers.

16. Changes to These Terms

TrueCore may update these Terms & Conditions at any time. Updated terms will be posted on this page with a revised date. Continued use of the website after changes means you accept the updated terms.

17. Governing Law

These Terms & Conditions shall be governed by the laws of [Insert Jurisdiction], without regard to conflict of law principles.

Any disputes shall be handled in the appropriate courts or legal forums of [Insert Jurisdiction], unless otherwise required by law.

18. Contact Information

For questions about these Terms & Conditions, please contact us:

TrueCore
Website: [Insert Website URL]
Email: [Insert Contact Email]
Business Address: [Insert Address, if applicable]